After sale service
Firstly, we ensures the products quality provided to customers through strict quality control and procedure control, endeavoring to rule out any problems prior to delivery. Meanwhile, the company seriously considers each piece of suggestion raised by customers, accepting any complaint and promising effective solution to customers. All these guarantee the reject ratio within 6‰.
We shall give higher attention towards each problem concerning quality, even if it’s minor. In addition, quality awareness is also deeply rooted into the issues as packing label, loading or delivery and other details control, we shall always consider it an integral part of product quality.
Finally, Itonology build the complete after-sales service flow as the followed image which is our confident promise to every of our partners.